Help centre
Quick answers for sizing, delivery, returns, and payments — so you can shop with confidence.
3–7 day delivery windows with tracking once your order ships.
7-day easy returns on unused items with original tags.
Track status anytime with your order number and email.
Need something else? Our team replies within one business day.
UPI, cards, net banking, wallets — and COD on eligible orders.
XS–XXL on most apparel. Use the Size Guide for exact measurements.
Most apparel runs XS–XXL. Check each product page for exact availability, and use our Size Guide for measurements.
Orders are processed in 1–2 business days and typically arrive within 3–7 business days across India after dispatch.
Yes — complimentary shipping on prepaid orders above ₹999. A flat fee applies below that threshold at checkout.
Unused items with tags can be returned or exchanged within 7 days of delivery. See Returns & Exchanges for full details.
UPI, major debit/credit cards, net banking, and select wallets. COD may be available on eligible orders.
Use Track Order with your order number and checkout email, or open your account orders page after signing in.
Currently we ship within India. International shipping is planned for a future release.
Follow the care label on each garment. Most pieces prefer gentle machine wash, inside-out, and low-heat drying.
Email, phone, or WhatsApp via the Contact page. We typically reply within one business day.
Trenova Retail Private Limited is based in Sopore, Jammu and Kashmir, and sells online across India at shoptrenova.in.
Reach support or browse shipping and return policies.
